Memphis Cook Convention CenterMemphis, Tennessee
Multiple Facility Tours!
Visit FedEx Hubs, Medtronic, Ingram Micro Advanced Logistics and more! Space is limited!
Thanks to our Conference Advisory Committee
Brian Bishop
Division Director –
Fulfillment & Logistics
National Fire Protection Assn
John Caplinger
Vice President of Operations
Benchmark Brands, Inc
Tony Deely
Director of Distribution
New Pig
Division Director –
Fulfillment & Logistics
National Fire Protection Assn
John Caplinger
Vice President of Operations
Benchmark Brands, Inc
Tony Deely
Director of Distribution
New Pig
Lynn Jeffrey
Head of Operations
The Vermont Country Store
Bill Richardson
President & CEO
Bare Necessities
Russell Taddeo
VP Operations
Rue La La
Head of Operations
The Vermont Country Store
Bill Richardson
President & CEO
Bare Necessities
Russell Taddeo
VP Operations
Rue La La
Tammy VanDonk
Director, Customer Care
Hayneedle
Anthony Vicars
Vice President of Operations
Nasty Gal
Director, Customer Care
Hayneedle
Anthony Vicars
Vice President of Operations
Nasty Gal
The sessions will include information, ideas, trends and best practices in every Direct-to-Customer operational area:
- Call and Contact Center
- Technology/IT
- Warehouse
- Order Management
- Payment Processing/Fraud Prevention
- Picking, Packing, Packaging
- Reverse Logistics Management
- Shipping, Distribution & Delivery
- Inventory Management
- Systems Integration
- Customer Service
- HR/Workforce Management
- Materials Handling
- Transportation Management
Sponsored by
Produced by
Special Thanks
